Change Multi-Factor Authentication device

If you get a new phone or tablet, you must change your Multi-Factor Authentication device in OneStop Reporting.

NOTE: If your old device is inaccessible, you must contact your administrator and ask for a reset of your MFA.

  1. In the upper right-hand corner, click User options > My Profile.
  2. Under Security, click the Change Multi-Factor Authentication device link.
  3. In the Change Multi-Factor Authentication device dialog, enter the code from your old device.
  4. Click Next.
  5. Install an authenticator app on your new device, such as, Microsoft Authenticator or Google Authenticator.
  6. Scan the image to your app.
  7. Enter the code from the authenticator app on your new phone.
  8. Click Verify.

The next time you log in, you must use the app on your new device to log on to OneStop Reporting.