Signing in with Multi-Factor Authentication

The following tips will help you troubleshoot a sign-in issue when you use OneStop Reporting’s Multi-Factor Authentication (MFA) solution.


How do I sign in to OneStop Reporting with MFA?

To sign in with OneStop Reporting MFA, you need three separate pieces of information:

  • Your username
  • Your password
  • A numeric code generated by an authenticator app on your mobile device.

Click here for instructions.


How do I change my mobile device?

If you have a new device and want to transfer the MFA setup from your old device to your new device, click here for instructions.


I have a new device, but my old device is inaccessible. What can I do?

If you have lost your device or it is otherwise inaccessible, you must ask your administrator to reset your MFA. Click here for instructions.


What is Multi-Factor Authentication (MFA)?

If you want to learn more about MFA, click here.